Home / Customer Care / Delivery

Delivery

Our shipping policies. We aim to deliver in the shortest possible time frame and at the best price for our customers.

New Zealand

Delivery to Your Door

Packages are generally dispatched within 1-2 working days after receipt of payment. 

You can expect to receive your package within 3- 5 days of ordering. 

We’ve worked hard to find the best shipping prices depending on location and weight of packages.

Shipping fees include handling and packing fees as well as postage costs. Our boxes are amply sized and your items are well-protected.

It is our policy not to leave parcels unattended unless specified at your request. We recommend that the delivery address is somewhere where a signature for the package can be obtained e.g your work address.

If you have not received your purchase order within a reasonable timeframe, please contact us, so we can complete a track and trace.

Click and Collect

If you are local to Tauranga you may wish to save on postal charges and collect your order in person.

Select Collect in Shop from the delivery page during checkout. This option is FREE.

Pop in during opening hours with your order number and proof of ID.

Collection is available once your funds have cleared the bank. For card transactions this could be just a few minutes. In the case of payment via direct bank transfer in might take several days.

For larger orders please allow for our staff to get your order ready.

Shop Opening Hours

Mon- Fri 10:00 – 17:00, Sat 10:00 – 15:00, Sun Closed

Shop Address:
14B Grey Street, Tauranga CBD

Tel: 07 579 0080 Mon- Fri 10:00 – 17:00, Sat 10:00 – 15:00 Mon- Fri 10:00 – 17:00, Sat 10:00 – 15:00

Australia

Our delivery charges are priced per weight of the package. Your delivery charge will be visible in the shopping cart / checkout.

We use NZ Post international post service, which allows us to give you the best shipping prices.

Packages are generally dispatched within 1-2 working days after receipt of payment. Delivery time frames are 4-10 working days.

BOHEMIAN MEDICAL deliveries are subject to standard postal time frames. This does not include the amount of time for customs. Delivery is not available to rural addresses so please arrange an alternative address if this is the case. BOHEMIAN MEDICAL has no control over any customs or import duties that could be levied when the package reaches your destination country. You may want to contact your local customs office for further information as you will be liable for these charges if they are incurred.